Dusseldorf — June 17, 2025 — Oracle Hospitality Guest Engagement and Merchandising, powered by Nor1, and TYNGO Leisure & Activities (L&A) Management Solutions, powered by HRS Hospitality & Retail Systems, today announced a collaboration that will empower hotels with advanced guest wellness engagement. Using AI-based Nor1 technology, this partnership will enable hotels to provide personalized wellness offers, optimize ancillary revenue, and enhance the overall guest experience.
With wellness travel on the rise, hoteliers are seeking seamless ways to deliver high-value, customized wellness experiences. Oracle Hospitality’s Nor1 is an intelligent guest engagement and merchandising solution that uses sophisticated predictive AI to determine the optimal wellness offer for each guest, dynamically pricing these offers to maximize both satisfaction and revenue. Nor1 presents the right offer to the right guest, tailoring experiences based on loyalty and revenue strategies.
“This project marks another step forward in our longstanding partnership with Oracle Hospitality and our steadfast commitment to supporting hospitality businesses worldwide,” said Joanne Vaughan, Founder and CEO of HRS Hospitality & Retail Systems. “I am very proud of the effort our teams have put into this integration and look forward to seeing the success it brings to our customers and their guests.”
“We’re connecting what was always supposed to be together,” added Wilco de Weerd, Product Director, Leisure & Activities Solutions at TYNGO. “By integrating TYNGO L&A with Oracle Nor1, we’re enabling hotels to transform every booking into an opportunity for enhanced guest satisfaction and increased revenue.”
Future development will include robust inventory integration, enabling real-time offer fulfillment. Hotels will be able to synchronize wellness service availability and ensure guests can book wellness experiences with confidence and ease.
By uniting Oracle Hospitality Guest Engagement and Merchandising powered by Nor1 with TYNGO L&A Management Solutions, the two companies are pioneering a new standard for guest engagement in wellness, transforming wellness into a powerful driver of business growth worldwide.
About Oracle Hospitality
Oracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability, and encourage loyalty. Cloud-based, mobile-enabled, with open APIs, Oracle’s OPERA Cloud property management and distribution, Simphony point-of-sale, reporting and analytics, and Nor1 upsell solutions accelerate innovation, increase revenue, lower IT cost, and maximize operating efficiency. To learn more, please visit www.oracle.com/Hospitality.
About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com.
About HRS Hospitality & Retail Systems (HRS)
HRS is a leading provider of IT solutions tailored for the hospitality and retail sectors. With over 35 years of experience, the company has established itself as a trusted partner for businesses around the globe. Offering a wide range of innovative systems and solutions, HRS enables clients to streamline operations, improve guest experiences, and achieve greater profitability. Through its partnership with Oracle Hospitality, HRS continues to lead the way in the development of next-generation technology for the hospitality and retail industries. Learn more at www.hrsinternational.com